Pinnacle Trading Company's Policies: Shipping,
Return, and Privacy
Contact Us
For all Returns or Questions feel free to e-mail
us at info@pinnacletradingcompany.com, or Phone us from 9:00am until 5:00pm Monday thru Friday.
Return Policy
For a more prompt exchange/refund, please keep your packing slip and call to obtain a return
authorization number.
All returns for refund paid by credit card will receive a credit to the credit card.
Any questions concerning an exchange/refund should be directed to our customer service
department from 9:00am until 5:00pm 7 days.
If merchandise you receive is defective, call our customer service department for instructions.
For a prompt exchange/refund, return all merchandise to:
Pinnacle Trading Company
3059 Audrain Rd. 581
Vandalia, MO 63382
Attn: Customer Service
Make sure to:
- Include a copy of the original packing slip
- Note the Return Authorization number of the
outside on the packaging*
- Ship it via a traceable method (UPS, FedEx
USPS w/package tracking)
Pinnacle Trading Company charges a 15% restocking
fee for returned merchandise, unless the product is
faulty by the manufacturer.
Privacy Policy
Pinnacle Trading Company does not or will not
share any personal or email information with any
third parties.
Shipping Policy
We offer shipping though USPS and UPS. If you
want a tracking number, please select UPS.
We do not ship any International Orders
(Including Puerto Rico, Guam, APOs and FPOs). This
will include orders that have any connection to
International shipments. This goes to both the
shipping and billing addresses. There are no
exceptions.
Terms and Conditions
Due to the nature of some items that are sold,
you must verify your age for the purchase of handgun
components, long gun components, or ammunition.
By agreeing to our Terms & Conditions you are
making the following declaration: Declaration of
Buyer: "I acknowledge this dealer does not authorize
that I may lawfully purchase, possess, carry or
operate bows, crossbows, paint pistols, air pistols,
air rifles, black powder items, or any other items
which I may purchase, in accordance with my state
and local laws. I understand the legality of the
merchandise I am ordering and I declare that I am of
legal age and have no other legal disabilities."
We DO NOT warranty that you may purchase or
possess handgun components, long gun components, or
ammunition according to state or local laws. By
agreeing to the terms & conditions, you are stating
that you are of legal age to purchase the components
or ammunition. This certifies that you are an adult
and under no legal disability as provided under 18
U.S.C 922D (1) - (7).
NOTE: We require you to be at least 21 years of
age to purchase handgun components, long gun
components, or ammunition.
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